Terms and Conditions

1. Introduction

These Terms and Conditions set out the rules, responsibilities, and obligations that apply when you access or use the GrandStackSociety website at https://grandstacksociety.com, make a reservation with us, or experience our premium Australian restaurant, social poker evenings, tournaments, or private event services.

GrandStackSociety is a luxury hospitality destination that combines contemporary fine dining, handcrafted cocktails, premium wine, and sophisticated entertainment in an exclusively recreational environment. Our poker evenings and themed entertainment are designed to be social, interactive, and memorable, and are never operated as real-money gambling or wagering activities.

By continuing to browse this website or engage with our services, you acknowledge that these Terms and Conditions operate alongside our Privacy Policy and Cookie Policy, which explain how we handle your personal information and use cookies and similar technologies.

2. Acceptance of Terms

By accessing or using our website, you agree to be legally bound by these Terms and Conditions in their entirety. This applies whether you are viewing content, making an enquiry, subscribing to updates, or interacting with any of our digital experiences.

In addition, you confirm your acceptance of these Terms and Conditions when you:

Reserve a table for dining, drinks, or hospitality experiences at GrandStackSociety
Register for or attend any of our offline poker evenings, tournaments, or themed entertainment nights
Book or participate in any private or corporate functions hosted at our venue
Communicate with us via our Contact Us page, by email, phone, or social channels

If you do not agree with these Terms and Conditions, you must immediately stop using our website and refrain from making any reservations, registrations, or event bookings with GrandStackSociety.

3. Eligibility and Responsible Enjoyment

GrandStackSociety is a premium hospitality venue committed to responsible, welcoming, and sophisticated social entertainment. To protect our guests and uphold Australian standards, the following eligibility rules apply:

Minimum age: All guests attending our poker evenings, social poker tournaments, or related entertainment must be at least 18 years of age. We may request valid photo identification, and we reserve the right to refuse entry or participation if suitable identification is not provided.
Recreational focus: All poker activities at GrandStackSociety are strictly recreational and social. There is no real-money gambling, no betting, no wagering, and no prize pools linked to financial gain. Chips or scoring systems used in our events are purely symbolic for entertainment and ranking purposes.
Responsible enjoyment: We expect all guests to enjoy our hospitality and entertainment in a respectful and moderate manner. We may restrict or refuse the service of alcohol, or withdraw participation in poker or entertainment activities, where we consider it appropriate for safety, comfort, or responsible service of alcohol obligations.

By participating in any of our poker or entertainment experiences, you acknowledge and agree that they are designed for leisure and connection only, and that no aspect of our offering should be construed as gambling or a gaming service.

4. Reservations, Bookings, and Payments

GrandStackSociety offers table reservations, poker evening registrations, and private function bookings for corporate, social, and VIP events. The following conditions apply to all reservations and bookings made via our website, by phone, by email, or in person:

4.1 Reservation process

Table reservations and event enquiries can be initiated via our website, including through our Contact Us page, or via any booking tools we may make available from time to time. To complete a reservation or enquiry, you may be asked to provide details such as your name, contact information, preferred date and time, party size, and any specific requirements.

For certain poker evenings, themed events, or private functions, we may require additional details or a deposit to secure your booking. Your reservation, registration, or event booking is not confirmed until you receive a written confirmation from us (for example, by email) or a confirmation via our booking platform.

4.2 Payment methods

Where deposits, prepayments, or minimum spends apply, these will be communicated clearly at the time of booking. We may accept a range of payment methods, which can include major credit and debit cards and other locally accepted payment options. We reserve the right to update acceptable payment methods at any time.

4.3 Cancellations, amendments, and no-shows

We understand that plans can change and aim to be as accommodating as possible while also protecting our ability to deliver a high-quality experience. Our cancellation and amendment terms will be outlined at the time of booking and may vary depending on the size and nature of your reservation:

You may be able to amend or cancel standard dining reservations within a specified timeframe without charge.
Larger group bookings, poker evenings, and private events may have longer notice periods or specific cancellation terms.
Late cancellations, significant last-minute changes in guest numbers, or no-shows may result in a cancellation fee, the retention of deposits, or the application of minimum spend charges as communicated at the time of booking.

We reserve the right to cancel or modify bookings where necessary for operational, safety, or compliance reasons. If we must cancel a confirmed reservation, we will use reasonable efforts to notify you as early as practicable and, where appropriate, offer to reschedule or refund any deposit paid.

5. Poker Evenings and Entertainment

GrandStackSociety hosts a curated program of offline poker evenings, social poker tournaments, and themed entertainment nights designed to complement our fine dining and hospitality offering. These experiences are conducted under the following conditions:

Recreational purpose only: All poker activities are purely for social connection, entertainment, and friendly competition. No real-money gambling, betting, or wagering is offered, facilitated, or permitted at any time.
No financial prizes: Any prizes, recognitions, or rewards associated with poker events are non-monetary in nature and may include items such as experiences, hospitality inclusions, or honorary titles, as determined by us and communicated in advance.
House rules: We may implement house rules for gameplay, etiquette, and structure of each event. By joining a poker evening or tournament, you agree to follow these house rules and the instructions of our team.
Fair play and respect: All participants are expected to engage in fair play, avoid any form of cheating, collusion, or disruptive behaviour, and treat fellow guests and staff with courtesy at all times.

We may, at our discretion, suspend or remove any guest from a poker evening or entertainment experience where their behaviour is inconsistent with these Terms and Conditions, our house rules, or the safe and enjoyable atmosphere we strive to maintain.

Further information about our poker offering and entertainment calendar may be available on our dedicated Poker, Events, and Private pages.

6. Conduct and Guest Expectations

GrandStackSociety is designed as a refined yet relaxed environment where guests can enjoy exceptional Australian hospitality. To preserve this atmosphere, the following conduct expectations apply:

All guests must treat our team members, suppliers, and fellow guests with courtesy, patience, and respect at all times.
We have zero tolerance for abusive, aggressive, discriminatory, harassing, or otherwise inappropriate behaviour in any form, whether verbal, physical, or online.
Guests must comply with all on-site instructions relating to safety, capacity limits, emergency procedures, responsible service of alcohol, and other regulatory or operational requirements.
We expect a standard of dress, manners, and language that aligns with our premium restaurant and social entertainment environment.
Damage to property, misuse of facilities, or interference with our operations may result in guests being asked to leave and, where appropriate, being held responsible for associated costs.

We reserve the right, at our sole discretion, to refuse entry or service, or to request that a guest leave the venue, where behaviour conflicts with these expectations or may compromise the comfort, safety, or experience of others.

7. Intellectual Property

The GrandStackSociety website, brand, and digital presence are carefully curated to reflect our contemporary luxury aesthetic and Australian hospitality values. Unless otherwise stated, all intellectual property rights in and to the website and its content are owned or licensed by us and are protected under Australian and international laws.

This includes, without limitation:

Our logo, trademarks, trade names, brand elements, and distinctive combinations of words, colours, and graphics
All photographs, videos, imagery, and visual assets showcasing our cuisine, interiors, poker lounges, events, and guest experiences
Menus, descriptions of dishes and beverages, event narratives, editorial copy, and storytelling content
Page layouts, design structures, icons, typography selections, and custom interface components
Any downloadable materials, guides, or resources made available through the site

You may view, print, or temporarily download website content for your own personal, non-commercial reference, provided you do not alter the material or remove any proprietary notices. You must not reproduce, publish, distribute, adapt, create derivative works from, or otherwise use any part of our content or branding for commercial or public purposes without our prior written consent.

Unauthorised use of our intellectual property may result in legal action and the pursuit of all available remedies.

8. Disclaimer and Liability

We take care to ensure that the information presented on the GrandStackSociety website is accurate, current, and reflective of our venue, menus, poker evenings, and event offerings. However, the content on this site is provided for general information and inspiration only, and we make no representations or warranties, express or implied, regarding its completeness, reliability, or suitability for any particular purpose.

Without limiting the above, you acknowledge and agree that:

Menus, pricing, opening hours, event schedules, and availability are subject to change at any time and may differ from what appears online.
Images and descriptions are illustrative in nature and may not always reflect the exact presentation or configuration available at the time of your visit.
The website may contain links to third-party websites or services, which are provided for convenience only. We do not control, endorse, or assume responsibility for the content, policies, or practices of any third-party sites.

To the fullest extent permitted by law, GrandStackSociety and its directors, employees, agents, and partners are not liable for any loss, damage, cost, or expense of any kind (whether direct, indirect, incidental, consequential, or otherwise) arising out of or in connection with:

Your access to or use of our website, or your inability to access or use it at any time
Any reliance you place on information, imagery, or materials published on the site
Any disruptions, errors, omissions, technical issues, or security incidents affecting the website
Any interactions you may have with third-party websites, platforms, or services accessed via links on our site
Your participation in our dining, poker, or event experiences, except to the extent that liability cannot be excluded under Australian consumer law

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law or other non-excludable statutory guarantees.

9. Changes to These Terms and Contact Details

We may update or revise these Terms and Conditions from time to time to reflect changes in our operations, regulatory requirements, or guest expectations. The most recent version will always be available on this page, with an updated effective date where applicable. By continuing to use our website or engage with our services after any changes take effect, you agree to be bound by the revised Terms and Conditions.

If you have any questions about these Terms and Conditions, or how they apply to your dining, poker, or event experience with GrandStackSociety, please reach out via our Contact Us page.